Customer Service

  • Privacy & Security

    The information you provide us is used to fulfill the purchases you make at our website. We will never sell or give away any of the information you provide use with. Because we do not save your payment information in our database after your order has been charges, you can rest easy that your payment information will not be compromised. You must provide payment information with every order for your own security.

  • Returns & Replacements

    Your satisfaction is very important to us. We are committed to delivering your product in excellent condition and in a timely manner. Orders can be canceled if they have not been shipped yet. If an order is canceled after it has been shipped, you are responsible for the original and return shipping / handling charges plus a 10% restocking fee. If there is a problem with your order and/or if you are dissatisfied with the quality / taste of the product purchased, DO NOT send the merchandise back without first contacting us. In the event you do experience a problem with your shipment, we may require you to return any unopened bottles to us for quality-control information. At our discretion we may offer a replacement, discount, refund, or an account credit to be used at a later purchase once we receive the returned product(s). Returns for refunds will be processed less the original shipping / handling charges and return shipping / handling charges, unless the shipment error was caused by us.

    • You must notify us within 10 days of receipt.
    • Any opened bottles being returned must contain at least 3/4 of the original product inside.
    • Retain the original shipping boxes and inserts in order to facilitate any return shipments.
  • Shipping & Delivery

    Due to restrictive state laws and regulations, we are prohibited to ship to the following states:

    Alaska, Alabama, Delaware, Illinois, Indiana, Iowa, Kentucky, Maryland, Mississippi, Oklahoma, Pennsylvania, Rhode Island, Texas, Utah and Washington

    For the states of Louisiana, Nebraska, Nevada, New Hampshire, North Dakota, Oregon, Virginia, West Virginia and Wyoming, we are planning to obtain permits to be able to ship to these states.

    Currently, we are not shipping spirits and liquors. Only pricing is available for these products. However, we are planning to resume shipping of spirits and liquors (in NY) soon.

    No deliveries can be made to P.O boxes (a physical address is required) or to the U.S territories.

    All orders will be shipped within two business days of the order being placed. Tracking information is included with every order.

    Store pickup is available during normal business hours at our location. Please have an ID handy when you come to pick up your order. You must be 21 years of age to purchase alcoholic products. Proof of age will be required at the time of pickup.

  • Best Buy Liquors Local Delivery Terms

    You must be at least 21 years of age to purchase wine and spirits. By placing an order with Best Buy Liquors, you confirm that you are of legal age to purchase alcohol. All wines and spirits delivered must be received by someone at least 21 years of age. Valid photo ID must be presented at the time of delivery. Adult signature is required.

    All orders will be delivered within our delivery window from the time your order was placed. All orders placed before 4pm will be delivered same day.

    We offer free local delivery for orders of $150 or more to the following zip codes:

    11224 11223 11230
    11235 11229 11204
    11209 11234 11219
    11214 11210 11220
    11228


    Local delivery to the following Brooklyn zip codes costs $10:

    11212 11213 11216
    11233 11238 11218
    11236 11239 11201
    11205 11215 11217
    11231 11203 11225
    11226 11207 11208
    11211 11243 11232
    11206 11221 11237
    11241 11242


    Local delivery to the following Queens zip codes costs $35:

    11359 11101 11104
    11378 11697 11222
    11374 11375 11379
    11385 11691 11692
    11693 11694 11695
    11416 11417 11418
    11419 11420 11421
    11372 11373 11377
    11414 11415


    Local delivery to the following Queens zip codes costs $45:

    11368 11429 11428
    11427 11426 11422
    11413 11411 11005
    11004 11360 11436
    11435 11434 11433
    11432 11423 11412
    11367 11366 11365
    11358 11357 11356
    11355 11354 11364
    11363 11362 11361
    11370 11369 11103
    11102 11105 11106


    Local delivery to the following Lower Manhattan zip codes costs $35:

    10001 10011 10018
    10010 10016 10012
    10013 10014 10004
    10005 10006 10007
    10038 10280 10002
    10003 10009


    Local delivery to the following Upper Manhattan zip codes costs $45:

    10019 10020 10036
    10029 10035 10017
    10022 10026 10027
    10021 10028 10044
    10065 10075 10128
    10023 10024 10025


    Local delivery to the following Staten Island zip codes costs $45:

    10302 10303 10310
    10306 10307 10308
    10309 10312 10301
    10304 10305 10314


    Local delivery to the following Bronx & Upper Manhattan zip codes costs $65:

    10451 10452 10453
    10454 10455 10456
    10457 10458 10459
    10460 10461 10462
    10463 10464 10465
    10466 10467 10468
    10469 10470 10471
    10472 10473 10474
    10475 10040 10034
    10033 10032 10031
    10039 10037 10030
    10704 10705 10550
    10803 10805 10553
    10801 10701 10703
    10552 10708

    Minimum orders of $150.00 (including tax) for local deliveries.
    A $15.00 fee will be charged for missed deliveries to be re-delivered.

Shipping Map

Due to restrictive state laws and regulations, we are prohibited to ship to the following states: Alabama, Illinois, Indiana, Iowa, Kentucky, Maryland, Mississippi, Oklahoma, Pensylvania, Texas, Utah, Virginia, Washington and Wisconsin.

For the states of Louisiana and New Hampshire, we are planning to obtain permits to be able to ship to these states.

This product can not be shipped. In store pickup or local delivery only.

Please select a product quantity that is greater than zero.

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As a retailer of wine and spirits, we
require all shoppers to be at least 21
years of age.

Were you born before this date?

June 04, 1999


You must be of legal drinking age to enter and use this site. To find out more
about responsible consumption, visit the Foundation for Advancing Alcohol
Responsibility and www.responsibility.org.